Should you remain dissatisfied with the final response or if you have not received a final response within 8 (eight) weeks of the complaint being received, you may be eligible to refer your complaint to the Insurance Complaints Board in Denmark. The contact details are as follows:
The Insurance Complaints Board
Ankenævnet for Forsikring
Østergade 18, 2
1100 København K
Denmark
+45 33 15 89 00
ankeforsikring@ankeforsikring.dk
Visit the Danish Insurance Complaints website