Austria complaints

Should you remain dissatisfied with the final response or if you have not received a final response within 8 (eight) weeks of the complaint being made, you may be eligible to refer your complaint to the Office for Complaints concerning insurance intermediaries in Austria at the Federal Minister for Labour, Social Affairs, Health and Consumer Protection. The contact details are as follows:

Federal Minister for Labour, Social Affairs, Health and Consumer Protection

Office for Complaints concerning insurance intermediaries

Stubenring 1, 1010 Vienna,

Abteilung VI/A/1