Should you remain dissatisfied with the final response or if you have not received a final response within 1 (one) month of the complaint being received, you may be eligible to refer your complaint to the Insurance Ombudsman in Belgium. The contact details are as follows:
Insurance Ombudsman
Square de Meeûs 35
1000 Brussels
Belgium
+32 (0) 2 547 58 71
info@ombudsman-insurance.be
Visit Belgian Ombudsman Insurance website