Croatia complaints

Should you remain dissatisfied with the final response or if you have not received a final response within 8 (eight) weeks of the complaint being made, you may be eligible to refer your complaint to the Croatian Financial Services Supervisory Agency (HANFA). The contact details are as follows:

Croatian Financial Services Supervisory Agency

Hrvatska Agencija za Nadzor Financijskih Usluga (HANFA)

Franje Račkoga 6 Zagreb

HR – 10000

Croatia