Netherlands complaints

Should you remain dissatisfied with the final response or if you have not received a final response within 8 (eight) weeks after the complaint has been received by the insurer, you may be eligible to refer your complaint to the Financial Services Complaints Tribunal  (Kifid) in the Netherlands. The contact details are as follows:

Financial Services Complaints Tribunal  – Klachteninstituut Financiële Dienstverlening (Kifid)

Postbus 93257

2509 The Hague

The Netherlands